Upcoming maintenance work will be carried out on the Voicepoint Cloud infrastructure to update the speech models. This update improves the continuous enhancement of our platform.

Details of the maintenance work

Date: 21 November 2025
Duration: 6:00 p.m. - 9:00 p.m.

Impact:
During this time, we expect no service disruptions. Xenon® Fusion processing may temporarily fail. These can be resubmitted to the speech recognition system after the maintenance window.

If you have any...

Upcoming maintenance work will be carried out on the Voicepoint Cloud infrastructure to optimize system stability and database performance.
These measures are necessary to ensure the long-term stable operation of our platform.

Details of the maintenance work

Date: October 25, 2025
Duration: 9:00 p.m. – 11:00 p.m

Impact:
No service interruptions are expected during this time. In some cases, users may experience temporarily increased system load or slightly delayed response times.

Scheduled maintenance work will soon be carried out on the Voicepoint cloud infrastructure, which may result in a brief interruption of certain services.

Details of the maintenance work

Date: 27 November2025
Duration: 8:00 p.m. - 11:00 p.m.

Possible interruptions:
Between 8:30 p.m. and 9:00 p.m.

Impact:
During the specified period, interruptions may occur which affect the specified components.

Once the maintenance work is complete, all services will be available for use as...

Scheduled maintenance work will soon be carried out on the Voicepoint cloud infrastructure.

Details of the maintenance work

Date: 28 November 2025
Duration: 6:00 p.m. - 9:00 p.m.

Impact:
During this time, we expect no service disruptions. Xenon® Fusion processing may temporarily fail. These can be resubmitted to the speech recognition system after the maintenance window.

If you have any questions, please feel free to contact our support team.

Thank you for your trust and kind...