Reduced recognition accuracy

The measures implemented over the past two weeks, along with additional optimizations, are showing the desired effect. Recognition accuracy has stabilized and, based on current feedback and internal tests, has largely returned to the expected level.

Isolated feedback continues to be analyzed individually and addressed as needed.

The situation is being transitioned into normal operations. The systems will continue to be monitored as part of standard monitoring processes.

Thank you for your patience and trust.

The implemented measures continue to show effect and have led to a partial stabilization of recognition accuracy. However, feedback from operations indicates that the quality has not yet consistently returned to the expected level.

We have further deepened our analysis based on this feedback and continue to work with the highest priority to fully identify and resolve the remaining causes.

The system environment continues to be closely monitored, and additional optimization measures are being continuously evaluated and implemented.

We will inform you as soon as further confirmed findings or progress are available.

Thank you for your patience and trust.

Initial infrastructure-related measures have been successfully implemented and have already led to noticeable improvements. This has allowed us to further narrow down the potential causes.

The troubleshooting process is not yet fully complete. We are therefore continuing our analysis with the highest priority and are in close contact with the manufacturer.

Thank you for your patience and trust.

We have received an increasing number of reports regarding a decline in detection accuracy and are taking this very seriously. Our team is working with high priority to analyze and resolve the issue.

At this time, we are unable to provide any specific information regarding a solution or a timeline. We will, of course, keep you updated.

Thank you for your understanding.